AT&T Workforce Manager for Transportation and Manufacturing

Transportation and Manufacturing

When it comes to transportation and manufacturing, no matter which industry you cater to, there are a lot of moving parts, each one dependent on another. Choosing Workforce Manager as the backbone of your company’s integral processes is a surefire way to avoid bumps in the road or on the assembly line.

Organize inventory input and output

Whether it’s textiles, food, or electronics on the production line, keep careful track of your precious stockpile of goods, both pre- and post-production.

Spend less on fuel

Monitor the near real-time positions of your vehicles and analyze detailed reports about vehicle usage in order to help curb unnecessary idle time and excessive speeding, saving money on fuel costs.

Improve safety

Use secure internal messaging to quickly send information updates to all pertinent team members, keeping everyone on the same page and reducing safety issues.


In this industry, your fleet is your biggest investment, so treat it that way. Make sure your employees are handling these vehicles with respect and that you don’t let routine maintenance fall off schedule.


Keeping tabs on your equipment is as essential as tracking the vehicles you use to transport it all. From tools to machinery and everything in between, safeguarding your gear can help save money in the long haul.


Handset tracking gives you insight into your on-the-clock employees’ whereabouts and activities even after they’ve exited their vehicles, improving transparency and increasing accountability.

Kick off the day with


Make sure your employees — whether they’re on the assembly line or behind the wheel of a truck — are where they’re supposed to be when clocked in.

“Efficiency has spiked by 50 percent and we have saved hundreds of dollars each month.”

  • Increase worker accountability
  • Reduce unnecessary overpay
  • Track worker whereabouts

Locate your team with

GPS Tracking

Always be on top of where your workers are in near real-time, so you know that your team is staying on task, exactly as they should be.

“It’s great being able to show our customers a report with the time and location to confirm we were at the site, so we get paid accurately.”

  • Track from anywhere
  • Receive location-based alerts
  • Reduce fuel costs

AT&T Enhanced Push-to-Talk integration

AT&T Workforce Manager makes it even easier for you to coordinate mobile employees with Enhanced Push-to-Talk (EPTT). Speak with multiple team members at once via desktop-to-handset integration to save time and improve clarity.

Delegate tasks with

Job Dispatching

Help to make sure that drivers are getting to their destinations as quickly as possible, avoiding potentially costly delays.

“Now, with our fully automated system, we have reduced our response time by more than 50 percent.”

  • Avoid traffic
  • Prioritize orders
  • Choose assignments wisely

Organize data collection with

Wireless Forms

With orders and jobs flying in and out, bring some order to the chaos by ditching cumbersome paper forms and implementing cost-effective, eco-friendly digital versions.

“Wireless Forms has greatly increased the efficiency of our service calls. [Actsoft’s] Professional Services team went above and beyond to make sure our experience was top notch.”

  • Reduce mistakes from illegibility
  • Speed up processing times
  • Improve customer service

Fleet Monitoring

Fleet tracking on Workforce Manager works to increase driver safety during daily deliveries and also helps keep your transportation workers committed to responsible vehicle operation. Erratic driving can be dangerous, burn higher amounts of fuel, and increase repair costs over time.

“[Fleet Tracking] saved us on productivity by increasing our awareness and improving our ability to monitor performance.”

Asset Management

Attet tracking on Workforce Manager allows transportation and manufacturing companies to track valuable equipment beyond just fleet vehicles. Containers with valuable cargo are able to be monitored separately than the truck carrying them, plus keep track of all your costly warehouse equipment to help prevent theft.

Keep everyone updated with


Relay messages to large groups — or bundles of smaller, specific sets — of people to make sure major updates are delivered quickly and efficiently.

  • Improve safety
  • Keep everyone updated
  • Save time

Improve inventory management with

Barcode Scanning

Avoid misplacing or miscounting inventory by instead scanning barcodes as packages arrive or leave, helping to keep an accurate count of all product.

“Delivery time has been reduced to less than one minute for scanning 30 items of inventory from the truck.”

  • Reduce human error
  • Speed up processes
  • Keep inventory current

Use Cases

See how our solution is able to provide valuable benefits to prominent business types like these.

Waste Removal

Track garbage trucks in near real-time, adjust routes on the fly, and receive alerts when waste collection vehicles deviate from custom-drawn zones on Workforce Manager’s live view map. Waste removal organizations can use the Traffic Overlay feature to see near real-time congestion patterns on their live view map, and craft smarter routes for their truck drivers to take based off of current traffic data.

Factory Production

Keep accurate track of inventory after it makes its way down the assembly line. Barcode Scanning lets workers quickly and easily scan boxed goods to digitally account for and keep a record of all product, both when it’s packaged for storage or as it’s leaving the warehouse for delivery.


Move goods more efficiently by using Workforce Manager to monitor delivery vehicles, ensuring that they’re being operated safely and reaching their destinations in a timely manner. Run a more streamline production, keep your drivers safer through GPS location services, and use Wireless Forms to document successful deliveries.

AT&T Workforce Manager

the end-to-end solution for fleet and mobile business coordination.

Find out more about our application’s potential in the field service industry here.

Keep in touch!




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General: AT&T Workforce Manager Solution is available only to Customers with a qualified AT&T business or government agreement ("Enterprise Agreement") and a Foundation Account Number ("FAN"). It may not be available for purchase in all sales channels or in all areas. The Solution is available for use with multiple network service providers. Only Customer Responsibility Users (“CRUs”) are eligible to use the Solution. For CRUs subscribed to an AT&T wireless service, activation of an eligible AT&T data plan on a compatible device is required. Measured usage incurred in connection with the Solution will be charged as specified in the associated data plan. For use of the Solution with devices subscribed to non-AT&T wireless providers, Customer is responsible for ensuring that Customer, its applicable end users and the Solution complies with all applicable terms of service of such other wireless carrier(s). All associated voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions. A compatible device and qualified data plan is required.

Technical requirements - Additional hardware, software, services and/or network connection may be required. Additional fees, charges, taxes and other restrictions may apply. The Solution's functionality is limited to certain mobile devices and operating systems. The Solution is compatible with devices on iOS version 6 or higher and Android devices on version 3.0 or higher. A minimum 1GB Wireless Data Plan is recommended for each device. The Solution is compatible with Internet Explorer version 8 or higher, Firefox, Chrome and Safari. Not all features are available on all devices.

Coverage - Coverage is not available in all areas. AT&T wireless coverage maps are available at Wireless service is subject to transmission limitations and terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. When outside coverage area, access will be limited to information and applications previously downloaded to or resident on a subscribed device.

Reservations and restrictions - AT&T reserves the right to (i) modify or discontinue the Solution in whole or in part and/or (ii) terminate the Solution at any time without cause. The Solution is subject to the terms and conditions of the applicable Enterprise Agreement, between AT&T and Customer and the End User License Agreement (EULA) found at, which is solely between Customer and Actsoft, Inc. As between AT&T and Customer, the Solution is offered on an “AS IS” basis. The EULA must be accepted at the time the Customer application is downloaded or before its first use. If Customer does not accept the terms of the EULA, Customer must not use the Solution. Customer must accept the EULA as the party liable for each CRU, and agrees that the CRU will comply with the obligations under the EULA, including but not limited to the limitations of use in certain countries. Customer is responsible for providing each CRU of an enabled mobile device with a copy of the EULA. The Customer and the CRU are individually and jointly liable under the EULA. AT&T reserves the right to conduct work at a remote location or use, in AT&T's sole discretion, employees, contractors or suppliers located outside the United States to perform work in connection with or in support of the Solution. Other restrictions may apply.

Customer may cancel the Solution at any time. Offer subject to change. Customer's sole and exclusive remedy for any damages, losses, claims, costs and expenses arising out of or relating to use of the Solution will be termination of service.

Data Privacy

Customer Personal Data may be transferred to or accessible by (i) AT&T personnel around the world; (ii) third parties who act on AT&T's or AT&T's supplier's behalf as subcontractors; and (iii) third parties (such as courts, law enforcement or regulatory authorities) where required by law. Customer will only provide or make Customer Personal Data accessible when Customer has the legal authority to do so and for which it has obtained the necessary consents from its end users, and will camouflage or securely encrypt Customer Personal Data in a manner compatible with the Solution. As used herein, the term Customer Personal Data includes, without limitation, name, phone number, email address, wireless location information or any other information that identifies or could reasonably be used to identify Customer or its end users. Customer is responsible for providing end users with clear notice of AT&T's and Customer's collection and use of Customer Personal Data obtained via the Solution and for obtaining appropriate end user consent to that collection and use. Customer may satisfy its notification requirements as to AT&T by advising end users in writing that AT&T and its suppliers may collect and use Customer Personal Data by providing for end user review the relevant links to the Product Brief or other sales information that describes the Solution and to AT&T's Privacy Policy at http://www.att.comn/gen/privacy-policy?pid=2506.

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