AT&T Workforce Manager for Security, Inspection, and Remediation Services

Security, Inspection, and Remediation Services

Build a better business through AT&T Workforce Manager’s intuitive features. Our solution can help your company streamline its operations, increase productivity, and send a message of professionalism every time to your customers.

Reduce costs and maximize resources

Lower your business’s expenses through improved communication, faster data reception, and saved time during working hours. AT&T Workforce Manager helps mobile workforces significantly reduce two of their most common overhead costs in fuel and paper, giving them extra ways to save.

Organize your company’s operations

AT&T Workforce Manager’s ability to bridge the gap between the office and the field helps your team stay organized during day-to-day operations. Use features like Wireless Forms, GPS Tracking, and Job Dispatching to efficiently direct your mobile staff.

Convey a brand of expertise

Help your team buy in even more to a culture of professionalism by giving them the tools they need to better serve customers. Our solution helps your team identify aspects of your business that can be optimized for true efficiency, helping your brand uphold a sterling reputation amongst clientele.


Fleet tracking on AT&T Workforce Manager enhances the savings that professional service businesses can receive. By helping companies gain additional insight into the activities of their vehicles and the employees who operate them, our solution provides consistent return on investment.


Lower the potential for your assets to be stolen by using AT&T Workforce Manager to monitor them around the clock. Alerts, Geofences, and more can all be used to help ensure your equipment and cargo remains safe around the clock.


AT&T Workforce Manager takes field insight a step further by providing handset tracking to your workforce. See the locations of your mobile employees while they’re on the clock, even once they’ve left their business vehicles.

Clock in with


AT&T Workforce Manager’s Timekeeping feature enables mobile employees to register time-punches from their mobile devices. Staff can begin their days earlier without first having to drive their work vehicles to the office to clock in.

“[It] has helped us decrease our payroll expenses tremendously.”

  • Save time on the job.
  • Enhance timesheet data accuracy.
  • Reduce unnecessary overtime payouts.

Give your team its first assignments of the day with

Job Dispatching

Instantly send out new directions to employees in the field via mobile device. Job Dispatching on AT&T Workforce Manager makes it simple for you to make on-the-fly adjustments to staff assignments.

  • Send extra assistance to understaffed locations.
  • Complete more jobs with efficient routing.
  • Save fuel by rerouting closer employees to new positions.

AT&T Enhanced Push-to-Talk integration

AT&T Workforce Manager makes it even easier for you to coordinate mobile employees with Enhanced Push-to-Talk (EPTT). Speak with multiple team members at once via desktop-to-handset integration to save time and improve clarity.

Keep your team accountable with

GPS Tracking

Monitor the near real-time positions of your mobile staff while they’re on the clock. Use this feature to keep productivity optimized by helping your administrators easily verify employee locations.

  • Make sure employees are in position while working.
  • Track your fleet vehicles for speeds and mileage traveled.
  • Create Geofences to see any unauthorized entries/exits of certain areas.

Fleet Management

Simplify the task of fleet management with AT&T Workforce Manager. Keep tabs on your vehicles’ locations, the ways that they’re being driven, and which routes they’ve been on from the convenience of a single dashboard.

Asset Management

The equipment that your team uses in the field is vital to its success. Protect it more efficiently through intuitive GPS monitoring that allows your team to leave its valuable cargo and tools at frequented locations overnight.

“[The software] allows us to keep our field employees on task throughout the day.”

Receive back important information with

Wireless Forms

Professional service businesses need ways to document important information from the field quickly. AT&T Workforce Manager’s Wireless Forms feature is able to answer the call by providing a detailed, modern, and resource-saving approach to traditional paperwork.

“We have eliminated paper costs by recording all information electronically.”

  • Increase document legibility.
  • Use decision logic to accurately complete forms from a mobile device.
  • Customize electronic forms to your business’s specific needs with calculation fields, photo capture, audio capture, and more.

Make adjustments with

Intra-Company Messaging

Use AT&T Workforce Manager’s Intra-Company Messaging feature to efficiently communicate between dispersed employees. Connecting with your remote employees has never been more efficient.

“The managers love our new mobile inventory process. They were able to complete the task in half the time, saving about five hours.”

  • Message multiple team members at once.
  • Securely relay new information nearly instantly.
  • Review past conversations to ensure discussions remained on-task.

Interested in learning more?

Click here to see a demo of how AT&T Workforce Manager can help your company succeed.

Use Cases

See how our solution is able to provide valuable benefits to prominent business types like these.


Use Wireless Forms’ Photo Capture feature to efficiently document listed homes. AT&T Workforce Manager also allows you to communicate with admins at your company’s office from the field nearly instantly, improving workforce connectivity to headquarters. Realty companies looking to enhance their daily processes can use our solution for enhanced productivity, better service to clients, and significant return on investment.


Keep positional tabs on your mobile security staff to ensure that they’re at correct locations during working hours. Use AT&T Workforce Manager’s Geofences feature to set digital boundaries around job sites, and receive notifications whenever staff enter or exit them during working hours. Our application helps security companies increase accountability amongst their remote personnel during every job that they provide to clients.


Photo Capture on Wireless Forms makes it easy for insurance companies to document and identify damage to cars from traffic accidents. This feature of AT&T Workforce Manager simplifies the process of filing claims by making it entirely digital, and also works to eliminate paper costs. Give your customers and employees more efficient ways to communicate and save money by streamlining data flows through the power of our solution.

AT&T Workforce Manager

the end-to-end solution for fleet and mobile business coordination.

Find out more about our application’s potential in the field service industry here.

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General: AT&T Workforce Manager Solution is available only to Customers with a qualified AT&T business or government agreement ("Enterprise Agreement") and a Foundation Account Number ("FAN"). It may not be available for purchase in all sales channels or in all areas. The Solution is available for use with multiple network service providers. Only Customer Responsibility Users (“CRUs”) are eligible to use the Solution. For CRUs subscribed to an AT&T wireless service, activation of an eligible AT&T data plan on a compatible device is required. Measured usage incurred in connection with the Solution will be charged as specified in the associated data plan. For use of the Solution with devices subscribed to non-AT&T wireless providers, Customer is responsible for ensuring that Customer, its applicable end users and the Solution complies with all applicable terms of service of such other wireless carrier(s). All associated voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions. A compatible device and qualified data plan is required.

Technical requirements - Additional hardware, software, services and/or network connection may be required. Additional fees, charges, taxes and other restrictions may apply. The Solution's functionality is limited to certain mobile devices and operating systems. The Solution is compatible with devices on iOS version 6 or higher and Android devices on version 3.0 or higher. A minimum 1GB Wireless Data Plan is recommended for each device. The Solution is compatible with Internet Explorer version 8 or higher, Firefox, Chrome and Safari. Not all features are available on all devices.

Coverage - Coverage is not available in all areas. AT&T wireless coverage maps are available at Wireless service is subject to transmission limitations and terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. When outside coverage area, access will be limited to information and applications previously downloaded to or resident on a subscribed device.

Reservations and restrictions - AT&T reserves the right to (i) modify or discontinue the Solution in whole or in part and/or (ii) terminate the Solution at any time without cause. The Solution is subject to the terms and conditions of the applicable Enterprise Agreement, between AT&T and Customer and the End User License Agreement (EULA) found at, which is solely between Customer and Actsoft, Inc. As between AT&T and Customer, the Solution is offered on an “AS IS” basis. The EULA must be accepted at the time the Customer application is downloaded or before its first use. If Customer does not accept the terms of the EULA, Customer must not use the Solution. Customer must accept the EULA as the party liable for each CRU, and agrees that the CRU will comply with the obligations under the EULA, including but not limited to the limitations of use in certain countries. Customer is responsible for providing each CRU of an enabled mobile device with a copy of the EULA. The Customer and the CRU are individually and jointly liable under the EULA. AT&T reserves the right to conduct work at a remote location or use, in AT&T's sole discretion, employees, contractors or suppliers located outside the United States to perform work in connection with or in support of the Solution. Other restrictions may apply.

Customer may cancel the Solution at any time. Offer subject to change. Customer's sole and exclusive remedy for any damages, losses, claims, costs and expenses arising out of or relating to use of the Solution will be termination of service.

Data Privacy

Customer Personal Data may be transferred to or accessible by (i) AT&T personnel around the world; (ii) third parties who act on AT&T's or AT&T's supplier's behalf as subcontractors; and (iii) third parties (such as courts, law enforcement or regulatory authorities) where required by law. Customer will only provide or make Customer Personal Data accessible when Customer has the legal authority to do so and for which it has obtained the necessary consents from its end users, and will camouflage or securely encrypt Customer Personal Data in a manner compatible with the Solution. As used herein, the term Customer Personal Data includes, without limitation, name, phone number, email address, wireless location information or any other information that identifies or could reasonably be used to identify Customer or its end users. Customer is responsible for providing end users with clear notice of AT&T's and Customer's collection and use of Customer Personal Data obtained via the Solution and for obtaining appropriate end user consent to that collection and use. Customer may satisfy its notification requirements as to AT&T by advising end users in writing that AT&T and its suppliers may collect and use Customer Personal Data by providing for end user review the relevant links to the Product Brief or other sales information that describes the Solution and to AT&T's Privacy Policy at http://www.att.comn/gen/privacy-policy?pid=2506.

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