AT&T Workforce Manager for Healthcare

Operating a successful mobile healthcare business doesn’t have to be complicated. With our solution in place, your workers have access to all the tools they need to be accurate, efficient, accountable, and above all else, secure.

Top Benefits

Eliminate missed appointments.

With all visit schedules sent electronically to workers’ mobile devices, there’s no room to miscommunicate appointment times.


With the ability to plan more efficient driving routes and scheduling that makes sense, take on more jobs to boost productivity.

Improve efficiency and shrink travel times.

Knowing your employees’ locations gives managers a leg up when it comes to assigning new work orders that require less travel in between customers.

customer satisfaction.

Accurate, up-to-date schedules are maintained right on workers’ phones, eliminating scheduling conflicts and customers’ wait windows.

Manage worker

Monitoring your team’s locations and activity keeps lets you know they are where they should be, transforming your company into a well-oiled machine.

Mobile management solutions that support HIPAA compliance.

From start to finish, all your information is kept secure within our safeguarded server.

Visit Schedules

Don’t leave your customers waiting, when you could be using that time to take care of business. As new orders come in, or the unexpected arises, send your crew to the locations that make the most sense, based on their proximity to the patients needing attention.

Are you ready for 2020?

Our EVV solutions are equipped to help your team track each key piece of information. Use our solutions to manage your mobile medical staff with ease and document patient visits in near real-time.

Learn more about the 2020 EVV Mandate from the Medicaid website.

GPS Tracking

Knowing exactly where your employees are while on the clock keeps them accountable, so if a patient wants to know where their provider is, admin can easily let them know. (And you know they’re actually en route, as they should be.) Additionally, tracking helps you to efficiently assign new work orders, allowing more patients to be seen without waiting as long.

Wireless Forms

Choose from a robust library of pre-designed templates, or customize ones that fit your needs. Accurately collect data without compromising your customer’s personal information. Take advantage of decision logic capabilities to expedite processes, attach audio recordings, and automatically perform calculations to eliminate human error. Plus, the Form Workflows feature allows secure collaboration.

Interested in learning more?

Find out more about our solution can offer to healthcare providers here.

Intra-Company Messaging

Don’t rely on standard, unsecured text to send quick notes to your team. Instead, use intra-company messaging and be assured that any message you need to send out to your crew — whether it’s one-on-one or to a group — is fully encrypted, assuring that the words sent are seen only by those intended.


Keep your team more readily available to the needs of patients by eliminating the requirement for them to come into the office just to punch in. Instead, workers have more available space in their schedules they can dedicate to seeing additional customers.

Barcode Scanning

Implementing the ability to scan barcodes can help save healthcare providers a lot of time. Whether it’s keeping track of costly supplies, including medicines, or checking patients in by using their medical wristbands, this alleviates your staff of the timely task of manually inputting information, plus it increases the accuracy.


Easily update the look and feel of our software so the application reflects your own brand’s style. Change the color scheme to match yours, and you can even upload a company logo. This theme is reflected throughout various features, such as intra-company messaging, which helps it feel more integrated.

Use Cases

Hospital Care

Our solutions allow you to provide the best service possible to your patients through a variety of tools. Using Wireless Forms and Barcode Scanning, your staff can assign and check out medical equipment such as wheelchairs, bedpans, and other types of assistive mobility devices to specific hospital rooms. Save time by streamlining inventory management, recording dates for medical equipment retrieval, and using digital documents to record Personal Health Information (PHI).

Home Health Care

Increase the amount of time your employees spend caring for patients through the power of our solutions’ Timekeeping feature, which allows PCAs and HHCNs to register time-punches from mobile devices. In supporting HIPAA compliance, our solution’s Wireless Forms feature helps your team eliminate the costs spent processing paper documents and improves the level of detail that your forms have with tools like Photo Capture, Signature Fields, and Calculation Fields. GPS Tracking also allows you to monitor employee positions during working hours, ensuring that medical staff are traveling to new patient locations in the safest and most efficient ways possible.

Medical Transport

Our applications make emergency and non-emergency medical transport alike easier to accomplish, helping to remove unnecessary costs from the picture when moving patients, medicine, and equipment. GPS Tracking provides near real-time tracking for ambulances and other types of medical vehicles, and routine patient visits can also be scheduled digitally. Plan out the logistics of your team’s daily tasks, coordinating mobile medical staff as needed to reduce fuel expenditures and keep drivers focused on reaching their specified destinations. Save additional money by using Wireless Forms to electronically document deliveries of medication and equipment in the field.

Our solution is tailored to the needs of today’s healthcare businesses. See a demo to find out how AT&T Workforce Manager Shield can help your organization succeed.

Keep in touch!




*all fields are required


General: AT&T Workforce Manager Solution is available only to Customers with a qualified AT&T business or government agreement ("Enterprise Agreement") and a Foundation Account Number ("FAN"). It may not be available for purchase in all sales channels or in all areas. The Solution is available for use with multiple network service providers. Only Customer Responsibility Users (“CRUs”) are eligible to use the Solution. For CRUs subscribed to an AT&T wireless service, activation of an eligible AT&T data plan on a compatible device is required. Measured usage incurred in connection with the Solution will be charged as specified in the associated data plan. For use of the Solution with devices subscribed to non-AT&T wireless providers, Customer is responsible for ensuring that Customer, its applicable end users and the Solution complies with all applicable terms of service of such other wireless carrier(s). All associated voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions. A compatible device and qualified data plan is required.

Technical requirements - Additional hardware, software, services and/or network connection may be required. Additional fees, charges, taxes and other restrictions may apply. The Solution's functionality is limited to certain mobile devices and operating systems. The Solution is compatible with devices on iOS version 6 or higher and Android devices on version 3.0 or higher. A minimum 1GB Wireless Data Plan is recommended for each device. The Solution is compatible with Internet Explorer version 8 or higher, Firefox, Chrome and Safari. Not all features are available on all devices.

Coverage - Coverage is not available in all areas. AT&T wireless coverage maps are available at Wireless service is subject to transmission limitations and terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. When outside coverage area, access will be limited to information and applications previously downloaded to or resident on a subscribed device.

Reservations and restrictions - AT&T reserves the right to (i) modify or discontinue the Solution in whole or in part and/or (ii) terminate the Solution at any time without cause. The Solution is subject to the terms and conditions of the applicable Enterprise Agreement, between AT&T and Customer and the End User License Agreement (EULA) found at, which is solely between Customer and Actsoft, Inc. As between AT&T and Customer, the Solution is offered on an “AS IS” basis. The EULA must be accepted at the time the Customer application is downloaded or before its first use. If Customer does not accept the terms of the EULA, Customer must not use the Solution. Customer must accept the EULA as the party liable for each CRU, and agrees that the CRU will comply with the obligations under the EULA, including but not limited to the limitations of use in certain countries. Customer is responsible for providing each CRU of an enabled mobile device with a copy of the EULA. The Customer and the CRU are individually and jointly liable under the EULA. AT&T reserves the right to conduct work at a remote location or use, in AT&T's sole discretion, employees, contractors or suppliers located outside the United States to perform work in connection with or in support of the Solution. Other restrictions may apply.

Customer may cancel the Solution at any time. Offer subject to change. Customer's sole and exclusive remedy for any damages, losses, claims, costs and expenses arising out of or relating to use of the Solution will be termination of service.

Data Privacy

Customer Personal Data may be transferred to or accessible by (i) AT&T personnel around the world; (ii) third parties who act on AT&T's or AT&T's supplier's behalf as subcontractors; and (iii) third parties (such as courts, law enforcement or regulatory authorities) where required by law. Customer will only provide or make Customer Personal Data accessible when Customer has the legal authority to do so and for which it has obtained the necessary consents from its end users, and will camouflage or securely encrypt Customer Personal Data in a manner compatible with the Solution. As used herein, the term Customer Personal Data includes, without limitation, name, phone number, email address, wireless location information or any other information that identifies or could reasonably be used to identify Customer or its end users. Customer is responsible for providing end users with clear notice of AT&T's and Customer's collection and use of Customer Personal Data obtained via the Solution and for obtaining appropriate end user consent to that collection and use. Customer may satisfy its notification requirements as to AT&T by advising end users in writing that AT&T and its suppliers may collect and use Customer Personal Data by providing for end user review the relevant links to the Product Brief or other sales information that describes the Solution and to AT&T's Privacy Policy at http://www.att.comn/gen/privacy-policy?pid=2506.

© 2016 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.